Education
Certifications & Training
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Cisco Certified Network Associate (CCNA) — August 2009
Demonstrated the ability to install, configure, operate, and troubleshoot medium-size route and switched networks, including implementation and verification of connections to remote sites in a WAN.
More information about this certification: CCNA on Cisco Career Certification.
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FEMA National Incident Management System (NIMS) — April 2010
Demonstrate the understanding of Incident Command System (ICS) methods and techniques used in effectively responding to emergency situations.
-- IS-100.a: Introduction to Incident Command System (ICS) (March 2010)
-- IS-200.a: ICS for Single Resources and Initial Action Incidents (March 2010)
-- IS-700.a: National Incident Management System (NIMS) (April 2010)
-- IS-701.a: NIMS Multiagency Coordination System (MACS) (April 2010)
-- IS-800.b: National Response Framework (NRF) (April 2010)
More information about this training: NIMS on FEMA Emergency Management Institute.
Training In Progress
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Cisco Certified Design Professional (CCDP)
Demonstrate the ability to discuss, design, and create advanced addressing and routing, security, network management, data center, and IP multicast complex multi-layered enterprise architectures that include virtual private networking and wireless domains.
-- ARCH: Designing Cisco Network Service Architecture
-- BCMSN: Building Cisco Multilayer Switched Networks (April 2010)
-- BSCI: Building Scalable Cisco Internetworks (April 2010 - Present)
-- DESGN: Designing for Cisco Internetwork Solutions (March 2010 - Present)
More information about this certification: CCDP on Cisco Career Certification.
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Cisco Certified Network Professional (CCNP)
Demonstrate the ability to manage the routers and switches that form the network core, as well as edge applications that integrate voice, wireless, and security into the network.
-- BCMSN: Building Cisco Multilayer Switched Networks (April 2010)
-- BSCI: Building Scalable Cisco Internetworks (April 2010 - Present)
-- ISCW: Implementing Secure Converged Wide Area Networks
-- ONT: Optimizing Converged Cisco Networks
More information about this certification: CCNP on Cisco Career Certification.
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NCSU Leadership Development Program
Study the facets of business, academic, and social leadership through interactive workshops and seminars. Develop personal integrity, organizational understanding, communication skills, and an ethic of service.
-- LDS 22: Introduction to Leadership (February 2010)
-- LDS 51: Leadership Tools for Women (February 2010)
-- LDS 80: Assertive Communication (February 2010)
-- LDS 111: Working With Diverse Populations (February 2010)
-- LDS 116: Leadership Practices Inventory (January 2010)
-- LDS 162: Conflict Management (February 2010)
-- LDS 164: Time Management & Life Planning (January 2010)
-- LDS 175: Leadership and Emotional Intelligence (February 2010)
-- LDS 194: Be A Leader With Employers (January 2010)
-- LDS 195: Cross Cultural Communication (January 2010)
-- LDS 197: Ethics In Business (February 2010)
Training is only offered during a limited timeframe each semester; this training will continue during Fall 2010.
More information about this training: Visionary Leaders Certificate at NCSU CSLEPS.
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Toastmasters International Competent Communicator (CC)
Demonstrate the ability to communicate through completion of 10 impromptu speeches, prepared monologues, and basic leadership exercises.
More information about this certification: CC at Toastmasters International.
Employment
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HostedGroups Management Service
Founder, Developer
Summer 2006 - Present
-- Develop, host, and maintain a web service using AJAX, CSS, JavaScript, MySQL, PHP, XHTML
-- Manage student service club activities for hundreds of users
-- Double club outreach capacity by minimizing paperwork and management overhead
-- Conduct audits of business logic and content delivery, optimize code to increase performance
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Independent Technology Services
Consultant, Designer, Hardware Technician, Programmer, System Builder
Summer 2002 - Present
-- Assemble personal, workstation, and server-class computer systems
-- Deploy and consult on technology services and maintenance
-- Design layouts for websites, graphics, and print documents
-- Develop software applications (varied languages, platforms)
-- Edit content for academic and professional documents and presentations
-- Repair computer systems and software (varied platforms)
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Cisco Systems, Inc.
Technical Services Customer Support Engineer (Co-Op)
January 2010 - April 2010
-- Learned about Cisco security technologies, including Access Control Server and Network Admission Control
-- Trained to use Cisco ACS 3/4/5.x, ACS Express, CCA 4.x, NAC Profiler 3.1, RADIUS, TACACS+
-- Received specific training for CRS, IOS-XR, RADIUS, TACACS, TrustSec, and Unified Communications
-- Supported Microsoft Active Directory and Windows Server interactions with Cisco security products
-- Worked with the TAC Security AAA team to resolve security problems in corporate and goverment networks
-- Collaborated with Cisco Account Teams, Developers, and Systems Engineers to provide customer solutions
-- Communicated directly with customers around the world via email, phone, and WebEx
-- Created and edited training and reference documents for use by lab technicians
-- Edited and updated TAC Security AAA team technology and equipment documentation
-- Mentored new university co-op students and Cisco Network Academy students
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Cisco Systems, Inc.
Advanced Services Lab Technician (Co-Op)
May 2009 - August 2009
-- Earned Cisco CCNA certification
-- Learned about Cisco technologies, including IOS-XE, IOS-XR, NX-OS, VDC, VRF, VSS
-- Trained to install and use Cisco Datacenter equipment, including ASR, Nexus, and MDS fiber switches
-- Deployed, supported, and tested Cisco equipment in the world's largest Cisco Advanced Services lab
-- Installed lab infrastructure, including MRV 3-phase managed power equipment and Ixia test generators
-- Worked with other engineers to model and test future deployments for industry customers (5-50+ devices)
-- Used Microsoft Visio to document network topologies during testing and deployment phases
-- Created and edited extensive training and resource documents for use by other co-op's and engineers
-- Trained and mentored new university co-op's and high school interns
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Cisco Systems, Inc.
Technical Services Lab Technician (Co-Op)
January 2009 - April 2009
-- Learned about Cisco software technologies, including CatOS, IOS, IOS-XR, NxOS, and XOS
-- Trained to install and use Cisco equipment, including all Cisco routers and switches, from ISR to CRS
-- Deployed, supported, and tested Cisco equipment in the world's largest Cisco Technical Services lab
-- Installed lab infrastructure, including MRV 3-phase managed power equipment and Ixia test generators
-- Worked with engineers to build and troubleshoot networks to support industry customers (1-20 devices)
-- Created and edited extensive training and resource documents for use by other co-op's and engineers
-- Trained and mentored new university co-op students
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SAS Institute, Inc.
Technical Student
May 2008 - August 2008
-- Learned to use the Java web framework technology, Wicket
-- Learned company standards and practices from other developers, managers, and team leaders
-- Designed and create data-driven web applications using Java, JSP, MySQL, and Wicket
-- Created a training document for other coders and teams to use when learning Wicket
-- Documented the internship program and projects created while learning Wicket
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ISU Department of Financial Aid & Student Affairs
Web Application Developer
September 2007 - June 2008
-- Worked with staff and administrators to develop technology standards and new software tools for use by staff
-- Create a PHP-driven content system to unify navigation and simplify design
-- Developed an office Intranet application and Scholarship Unit database manager
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Kingland Systems Corporation
Software Engineering Intern
October 2007 - May 2008
-- Developed software in a corporate team-based environment
-- Learned and used Adobe Flex, ASP.net, C#, ExtJS, JSP, SQL Server 2005, and Visual Studio 2005
-- Designed applications and interfaces using CSS, ExtJS, GIMP, Java, JavaScript, and XHTML
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ISU Department of Food Science & Human Nutrition
Web Application Developer
September 2007 - December 2007
-- Designed layouts and updates website content using ASP, PHP, and XHTML
-- Migrated existing applications from Windows/IIS/ASP to Linux/Apache/PHP
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Playspace Children's Museum
Birthday Party Host, IT Technician
August 2006 - August 2007
-- Hosted birthday parties (supervised interactions with clients and families)
-- Maintained computer hardware systems and software
-- Consulted with administrative staff on data management processes and efficiency
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2SL Design Build, Inc.
Architecture Intern, Web Designer
March 2005 - February 2007
-- Learned details of architecture, including basic building code and CAD
-- Used CAD to make modifications to project plans
-- Redesigned website with PHP content structure and an online portfolio
Leadership
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North Carolina Assocation for Scholastic Activities
Board of Directors - Founding Member
March 2010 - Present
-- Assist in organizational efforts on various committees
-- Consult on electronic publicity, branding, website design
-- Work with members to develop data management policies and procedures
-- Meet with Board Members to design and develop competitions, organizational structure, and rules
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Raleigh Little Theatre
January 2007 - Present
Raleigh Little Theatre provides many leadership opportunities to community volunteers. I have developed more than 1200 hours of organizational and group management experience in various capacities at the theatre.
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Assistant Stage Manager: Participated in production meetings with crew chiefs, designers, and staff. Responsible for backstage operations during final rehearsals & performances. 70-100 hours per show.
-- Cabaret (May - Jun. 2009) — 19 cast & 14 crew per performance
-- Cinderella XXV (Nov. - Dec. 2008) — 34 cast & 12 crew per performance
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Deck Crew Chief: Participated in production meetings with other crew chiefs, designers, and staff. Recruited, organized, and trained a team to handle stage equipment. 70-100 hours per show.
-- The Light In The Piazza (Apr. - Jun. 2010) — 14 members, 4 per performance
-- Cinderella XXVI (Oct. - Dec. 2009) — 8 members, 4 per performance
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House Manager: Responsible for front-of-house operations during performances. Trained & managed ushers. Interfaced with audience members as a representative of the theatre.
-- Scenes From American Life (Sep. 2009) — 4-6 ushers per performance
-- Side By Side By Sondheim (May 2009) — 10-12 ushers per performance
-- Lend Me A Tenor (Apr. 2009) — 4-6 ushers per performance
-- Bunnicula (Nov. 2008) — 4-6 ushers per performance
-- Ozma Of Oz (Jul. 2008) — 4-6 ushers per performance
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Light Crew Chief: Participated in production meetings with other crew chiefs, designers, and staff. Recruited, organized, and trained a team to operate the lighting system. 50-75 hours per show.
-- The Light In The Piazza (Apr. - Jun. 2010) — 4 operators, 1 per performance
-- Veronica's Room (Dec. 2009 - Feb. 2010) — 5 operators, 1 per performance
-- Scenes From American Life (Aug. - Sep. 2009) — 4 operators, 1 per performance
-- Cabaret (May - Jun 2009) — 10 operators, 3 per performance
-- Lend Me A Tenor (Mar. - Apr. 2009) — 5 operators, 1 per performance
-- Deathtrap (Sep. - Oct. 2008) — 4 operators, 1 per performance
-- Hot Mikado (Jul. - Aug. 2008) — 12 operators, 3 per performance
-- Radio Gals (Apr. - Jun. 2008) — 4 operators, 1 per performance
-- A Raisin In The Sun (Jan. - Feb. 2007) — 4 operators, 1 per performance
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Sound Crew Chief: Participated in production meetings with other crew chiefs, designers, and staff. Recruited, organized, and trained a team to operate the theatre sound system. 40-60 hours per show.
-- Snoopy! The Musical (Oct. - Nov. 2009) — 5 operators, 1 per performance
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Stage Manager: Assisted the Director during auditions and rehearsals. Organized & moderated production meetings with staff, designers, and crew chiefs. Managed crew and cast at performances. Responsible for security and well-being of cast, crew, and patrons. 250-300 hours per show.
-- Our Town (Feb. - Apr. 2010) — 23 cast & 5 crew per performance
-- Lost In Yonkers (Jun. - Aug. 2009) — 7 cast & 10 crew per performance
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ISU Starbuck House Executive Board
Academic Chairman, Honors Program Liaison, Recycling Co-Coordinator
Fall 2007 - Spring 2008
-- Collected academic schedules and connected 90+ house residents for academic assistance
-- Interfaced with the ISU Honors Student Board regarding various activities and events
-- Enhanced house revenue through organization and execution of recycling efforts
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ISU Cyber Defense Competition
Team Captain
Fall 2007
-- Organized a 4 member team (beginner to expert) during five weeks of planning and competition
-- Designed, deployed, and defended a computer network against attacks by network security specialists
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Wake County Teen Court
Attorney
January 2007 - July 2007
-- Served as an attorney (both prosecution and defense)
-- Won 14 of 16 cases tried (both sides)
-- Provided an alternate judicial route for youth in the District Court system
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Enloe High School Symphony Orchestra
Assistant Principal Cellist
Fall 2006 - Spring 2007
-- Led sectional rehearsals in cooperation with the Principal Cellist
-- Provided mentorship and training to students in the three lower-level orchestras
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Playspace Children's Museum
Enloe High School Volunteer Coordinator
Fall 2006 - Spring 2007
-- Advertised the monthly volunteering opportunity
-- Recruited and coordinated volunteers and their schedules
-- Supervised 20-40 children 3-10 years old for three hours one evening per month
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Enloe High School Key Club
Web Developer
Summer 2006 - Spring 2007
-- Create and host a web application using PHP and MySQL to manage club activities
-- Improve club operations by creating database-driven website system
-- Work directly with faculty and staff to develop new technology and standards
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Enloe High School Webmasters Club
President
Fall 2004 - Spring 2007
-- Organized club meetings and activities, developed tech improvements
-- Standardized the school's 1500-document website using CSS, PHP, and XHTML
-- Created a forum using PHP and MySQL to connect local students with Turkish students
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Ligon Middle School Silver Strings Orchestra
Assistant Principal Cellist
Fall 2002 - Spring 2003
-- Led sectional rehearsals in cooperation with the Principal Cellist
-- Provided mentorship and training to students in the two lower-level orchestras
Volunteer Experience
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North Carolina Assocation for Scholastic Activities
Web Designer, Web Application Developer
March 2010 - Present
-- Design and develop a website to promote the organization
-- Develop a web-based application to manage member and event information using AJAX, PHP, and MySQL
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Independent Copywriting & Editing
Volunteer
Fall 2005 - Present
-- Assist students in editing written documents and creating resumes
-- Edit content for academic and organizational documents and websites
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William G. Enloe High School
Volunteer
Fall 2003 - Present
-- Troubleshoot and support Windows (98, 2000, XP) computer systems
-- Work with information technology staff to address information security vulnerabilities
-- Consult on website content development, providing design concepts and development support
-- Research distributed Linux for educational systems, including demonstrating models and alternatives
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Enloe High School Key Club
Club Member
Fall 2003 - Spring 2007
-- Volunteered 300+ hours of service through community outreach projects and activities
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Raleigh Little Theatre
Volunteer
Spring 2000 - Present
-- Crew member and crew chief for many RLT productions
-- Interacted with volunteers and clients in Box Office functions
-- Helped with work calls, light hangs, and other theatre events
-- Experienced in technical crew operations, participation, and management
-- Developed technology solutions to enhance the efficiency and operations of the theatre
-- Volunteered thousands of hours of service during work calls, productions, and other events
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Enloe High School Webmasters Club
Club Member
Fall 2003 - Spring 2007
-- Maintained the Enloe High School website in cooperation with faculty and staff
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Playspace Children's Museum
Volunteer
Fall 2003 - Spring 2007
-- Supervised 20-40 children 3-10 years old for 3 hours one evening per month
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Wake County Teen Court
Peer Juror
Fall 2003 - Fall 2006
-- Heard cases and decided sentencing with a group of peers
-- Provided an alternate judicial route for youth in the District Court system
Honors and Awards
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CollegeBoard Advanced Placement Scholar with Distinction (2006, 2007)
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GE STAR Award for Academic and Social Distinction (2007)
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Iowa State University Award for Competitive Excellence (2007)
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Iowa State University Freshman Honors Program (2007)
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William G. Enloe High School PTSA Award for Service and Leadership (2007)