Education
Certification
Training In Progress
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Cisco Certified Design Professional (CCDP)
Demonstrate the ability to discuss, design, and create advanced addressing and routing, security, network management, data center, and IP multicast complex multi-layered enterprise architectures that include virtual private networking and wireless domains.
For more information about this certification, see CCDP on Cisco Career Certification.
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Cisco Certified Network Professional (CCNP)
Demonstrate the ability to manage the routers and switches that form the network core, as well as edge applications that integrate voice, wireless, and security into the network.
For more information about this certification, see CCNP on Cisco Career Certification.
Employment
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Cisco Systems, Inc.
Technical Services Customer Support Engineer (Co-Op)
January 2010 - Present
-- Learn about Cisco security technologies, including Access Control Server and Network Access Control
-- Train to use Cisco ACS 3/4/5.x, ACS Express, CCA 4.x, NAC Profiler 3.1, RADIUS, TACACS+
-- Support Microsoft Active Directory and Windows Server interactions with Cisco products
-- Work with the TAC Security AAA team to resolve security problems in corporate networks
-- Communicate directly with customer engineers around the world via email, phone, and WebEx
-- Create and edit training and reference documents for use by co-op's and engineers
-- Mentor new university co-op's and high school interns
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HostedGroups Management Service
Founder, Developer
Summer 2006 - Present
-- Develop, host, and maintain a web service using AJAX, CSS, JavaScript, MySQL, PHP, XHTML
-- Manage student service club activities for hundreds of users
-- Double club outreach capacity by minimizing paperwork and management overhead
-- Conduct audits of business logic and content delivery, optimize code to increase performance
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Independent Technology Services
Consultant, Designer, Hardware Technician, Programmer, System Builder
Summer 2002 - Present
-- Assemble personal, workstation, and server-class computer systems
-- Deploy and consult on technology services and maintenance
-- Design layouts for websites, graphics, and print documents
-- Develop software applications (varied languages, platforms)
-- Edit content for academic and professional documents and presentations
-- Repair computer systems and software (varied platforms)
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Cisco Systems, Inc.
Advanced Services Lab Technician (Co-Op)
May 2009 - August 2009
-- Obtained Cisco CCNA certification
-- Learned about Cisco technologies, including IOS-XE, IOS-XR, NX-OS, VDC, VRF, VSS
-- Trained to install and use Cisco Datacenter equipment, including ASR, Nexus, and MDS fiber switches
-- Deployed, supported, and tested Cisco equipment in the world's largest Cisco Advanced Services lab
-- Installed lab infrastructure, including MRV 3-phase managed power equipment and Ixia test generators
-- Worked with other engineers to model and test future deployments for industry customers (5-50 devices)
-- Used Microsoft Visio to document network topologies during testing and deployment phases
-- Created and edited extensive training and resource documents for use by other co-op's and engineers
-- Trained and mentored new university co-op's and high school interns
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Cisco Systems, Inc.
Technical Services Lab Technician (Co-Op)
January 2009 - April 2009
-- Learned about Cisco software technologies, including CatOS, IOS, IOS-XR, NxOS, and XOS
-- Trained to install and use Cisco equipment, including all Cisco routers and switches, from ISR to CRS
-- Deployed, supported, and tested Cisco equipment in the world's largest Cisco Technical Services lab
-- Installed lab infrastructure, including MRV 3-phase managed power equipment and Ixia test generators
-- Worked with engineers to build and troubleshoot networks to support industry customers (1-20 devices)
-- Created and edited extensive training and resource documents for use by other co-op's and engineers
-- Trained and mentored new university co-op students
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SAS Institute, Inc.
Technical Student
May 2008 - August 2008
-- Learned to use the Java web framework technology, Wicket
-- Learned company standards and practices from other developers, managers, and team leaders
-- Designed and create data-driven web applications using Java, JSP, MySQL, and Wicket
-- Created a training document for other coders and teams to use when learning Wicket
-- Documented the internship program and projects created while learning Wicket
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ISU Department of Financial Aid & Student Affairs
Web Application Developer
September 2007 - June 2008
-- Worked with staff and administrators to develop technology standards and new software tools for use by staff
-- Create a PHP-driven content system to unify navigation and simplify design
-- Developed an office Intranet application and Scholarship Unit database manager
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Kingland Systems Corporation
Software Engineering Intern
October 2007 - May 2008
-- Developed software in a corporate team-based environment
-- Learned and used Adobe Flex, ASP.net, C#, ExtJS, JSP, SQL Server 2005, and Visual Studio 2005
-- Designed applications and interfaces using CSS, ExtJS, GIMP, Java, JavaScript, and XHTML
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ISU Department of Food Science & Human Nutrition
Web Application Developer
September 2007 - December 2007
-- Designed layouts and updates website content using ASP, PHP, and XHTML
-- Migrated existing applications from Windows/IIS/ASP to Linux/Apache/PHP
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Playspace Children's Museum
Birthday Party Host, IT Technician
August 2006 - August 2007
-- Hosted birthday parties (supervised interactions with clients and families)
-- Maintained computer hardware systems and software
-- Consulted with administrative staff on data management processes and efficiency
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2SL Design Build, Inc.
Architecture Intern, Web Designer
March 2005 - February 2007
-- Learned details of architecture, including basic building code and CAD
-- Used CAD to make modifications to project plans
-- Redesigned website with PHP content structure and an online portfolio
Leadership
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Raleigh Little Theatre
January 2007 - Present
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Assistant Stage Manager: Participated in production meetings with crew chiefs, designers, and staff. Responsible for backstage operations during final rehearsals & performances.
-- Cabaret (May - Jun. 2009) — 19 cast & 14 crew per show
-- Cinderella XXV (Nov. - Dec. 2008) — 34 cast & 12 crew per show
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Deck Crew Chief: Participated in production meetings with crew chiefs, designers, and staff. Recruited, organized, and trained a team to handle stage equipment.
-- Cinderella XXVI (Oct. - Dec. 2009) — 8 members, 4 per show
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House Manager: Responsible for front-of-house operations during performances. Trained & managed ushers. Interfaced with audience members as a representative of the theatre.
-- Scenes From American Life (Sep. 2009) — 4-6 ushers per show
-- Side By Side By Sondheim (May 2009) — 10-12 ushers per show
-- Lend Me A Tenor (Apr. 2009) — 4-6 ushers per show
-- Bunnicula (Nov. 2008) — 4-6 ushers per show
-- Ozma Of Oz (Jul. 2008) — 4-6 ushers per show
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Light Crew Chief: Participated in production meetings with crew chiefs, designers, and staff. Recruited, organized, and trained a team to operate the theatre lighting system.
-- Veronica's Room (Dec. 2009 - Feb. 2010) — 5 operators, 1 per show
-- Scenes From American Life (Aug. - Sep. 2009) — 4 operators, 1 per show
-- Cabaret (May - Jun 2009) — 10 operators, 3 per show
-- Lend Me A Tenor (Mar. - Apr. 2009) — 5 operators, 1 per show
-- Deathtrap (Sep. - Oct. 2008) — 4 operators, 1 per show
-- Hot Mikado (Jul. - Aug. 2008) — 12 operators, 3 per show
-- Radio Gals (Apr. - Jun. 2008) — 4 operators, 1 per show
-- A Raisin In The Sun (Jan. - Feb. 2007) — 4 operators, 1 per show
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Sound Crew Chief: Participated in production meetings with crew chiefs, designers, and staff. Recruited, organized, and trained a team to operate the theatre sound system.
-- Snoopy! The Musical (Oct. - Nov. 2009) — 5 operators, 1 per show
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Stage Manager: Assisted the Director during auditions and all rehearsals. Organized & moderated production meetings with staff, designers, and crew chiefs. Managed crew and cast at each performance. Responsible for security and well-being of cast, crew, and patrons.
-- Our Town (Feb. - Apr. 2010) — 17-25 cast & 8-12 crew per show
-- Lost In Yonkers (Jun. - Aug. 2009) — 7 cast & 10 crew per show
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ISU Starbuck House Executive Board
Academic Chairman, Honors Program Liaison, Recycling Co-Coordinator
Fall 2007 - Spring 2008
-- Collected academic schedules and connected 90+ house residents for academic assistance
-- Interfaced with the ISU Honors Student Board regarding various activities and events
-- Enhanced house revenue through organization and execution of recycling efforts
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ISU Cyber Defense Competition
Team Captain
Fall 2007
-- Organized a 4 member team (beginner to expert) during five weeks of planning and competition
-- Designed, deployed, and defended a computer network against attacks by network security specialists
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William G. Enloe High School
Webmasters Club President, Key Club Webmaster
Fall 2004 - Spring 2007
-- Organized club meetings and activities, developed tech improvements (Webmasters Club)
-- Improved club operations by creating database-driven website system (Key Club)
-- Worked directly with faculty and staff to develop new technology and standards
Volunteer Experience
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Independent Copywriting & Editing
Fall 2005 - Present
-- Assist students in editing written documents and creating resumes
-- Edit content for academic and organizational documents and websites
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William G. Enloe High School
Fall 2003 - Present
-- Troubleshoot and support Windows (98, 2000, XP) computer systems
-- Consult on website content development, providing design concepts and development support
-- Research distributed Linux for educational systems, inc. demonstrating models and alternatives
-- Assistance with addressing information security and penetration vulnerabilities
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Enloe Key Club
Web Developer, Fall 2006 - Present
Club Member, Fall 2003 - Spring 2007
-- Create and host a web application using PHP and MySQL to manage club activities
-- Provide technical services, advising, and support to club leadership
-- Volunteered 300+ hours of service through club outreach projects and activities
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Raleigh Little Theatre
Spring 2000 - Present
-- Crew member and crew chief for many RLT productions
-- Interacted with volunteers and clients in Box Office functions
-- Helped with work calls, light hangs, and other theatre events
-- Experienced in technical crew operations, participation, and management
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Enloe Webmasters Club
President, Fall 2004 - Spring 2007
Member, Fall 2003 - Spring 2007
-- Maintained the Enloe High School website in cooperation with faculty and staff
-- Created a standardized PHP-driven content structure to manage website operations
-- Coordinated efforts to update and reorganize 1,500+ documents to comply with new standards
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Playspace Children's Museum
Volunteer Coordinator, Fall 2006 - Spring 2007
Volunteer, Fall 2003 - Spring 2007
-- Advertised volunteering opportunity and coordinated volunteers and schedules
-- Supervised 20-40 children 3-10 years old at a monthly babysitting event
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Wake County Teen Court
Attorney, Spring 2007
Juror, Fall 2003 - Fall 2006
-- Heard cases and decided sentencing as a volunteer juror
-- Won 14 of 16 cases tried as an attorney (both prosecution and defense)
Honors and Awards
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CollegeBoard Advanced Placement Scholar with Distinction (2006, 2007)
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GE STAR Award for Academic and Social Distinction (2007)
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Iowa State University Award for Competitive Excellence (2007)
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Iowa State University Freshman Honors Program (2007)
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William G. Enloe High School PTSA Award for Service and Leadership (2007)